By submitting your review, you agree to our \u003ca href='https://judge.me/terms' target='_blank' rel='nofollow noopener'\u003eterms of service\u003c/a\u003e and \u003ca href='https://judge.me/privacy' target='_blank' rel='nofollow noopener'\u003eprivacy policy\u003c/a\u003e.","rating_only_reviews_enabled":false,"show_negative_reviews_help_screen":false,"new_review_flow_help_screen_rating_threshold":3,"negative_review_resolution_screen_title_text":"Tell Us More","negative_review_resolution_text":"Your experience is important to us. If there were any issues with your purchase, we're here to help. Please reach out to us, we'd love the opportunity to make things right.","negative_review_resolution_button_text":"Contact Us","negative_review_resolution_proceed_with_review_text":"Proceed With Review","negative_review_resolution_subject":"Issue with {{ shop_name }} purchase {{ order_name }}","preview_badge_collection_page_install_status":false,"widget_review_custom_css":"","preview_badge_custom_css":"","preview_badge_stars_count":"5-stars","featured_carousel_custom_css":"","floating_tab_custom_css":"","all_reviews_widget_custom_css":"","medals_widget_custom_css":"","verified_badge_custom_css":"","all_reviews_text_custom_css":"","transparency_badges_collected_via_store_invite":false,"transparency_badges_from_another_provider":false,"transparency_badges_collected_from_store_visitor":false,"transparency_badges_collected_by_verified_review_provider":false,"transparency_badges_earned_reward":false,"transparency_badges_collected_via_store_invite_text":"Review collected via store invite","transparency_badges_from_another_provider_text":"Review collected from another provider","transparency_badges_collected_from_store_visitor_text":"Review collected from store visitor","transparency_badges_written_in_google_text":"Review written on Google","transparency_badges_written_in_etsy_text":"Review written on Etsy","transparency_badges_written_in_shop_app_text":"Review written on Shop App","transparency_badges_earned_reward_text":"Review earned a reward for a future order","product_review_widget_per_page":10,"widget_store_review_label_text":"Store Reviews","checkout_comment_extension_title_on_product_page":"Customer Comments","checkout_comment_extension_num_latest_comment_show":5,"checkout_comment_extension_format":"name_and_timestamp","checkout_comment_customer_name":"last_initial","checkout_comment_comment_notification":true,"preview_badge_collection_page_install_preference":false,"preview_badge_home_page_install_preference":false,"preview_badge_product_page_install_preference":false,"review_widget_install_preference":"","review_carousel_install_preference":false,"floating_reviews_tab_install_preference":"none","verified_reviews_count_badge_install_preference":false,"all_reviews_text_install_preference":false,"review_widget_best_location":false,"judgeme_medals_install_preference":false,"review_widget_revamp_enabled":false,"review_widget_qna_enabled":false,"review_widget_header_theme":"minimal","review_widget_widget_title_enabled":true,"review_widget_header_text_size":"medium","review_widget_header_text_weight":"regular","review_widget_average_rating_style":"compact","review_widget_bar_chart_enabled":true,"review_widget_bar_chart_type":"numbers","review_widget_bar_chart_style":"standard","review_widget_expanded_media_gallery_enabled":false,"review_widget_reviews_section_theme":"standard","review_widget_image_style":"thumbnails","review_widget_review_image_ratio":"square","review_widget_stars_size":"medium","review_widget_verified_badge":"standard_text","review_widget_review_title_text_size":"medium","review_widget_review_text_size":"medium","review_widget_review_text_length":"medium","review_widget_number_of_columns_desktop":3,"review_widget_carousel_transition_speed":5,"review_widget_custom_questions_answers_display":"always","review_widget_button_text_color":"#FFFFFF","review_widget_text_color":"#000000","review_widget_lighter_text_color":"#7B7B7B","review_widget_corner_styling":"soft","review_widget_review_word_singular":"review","review_widget_review_word_plural":"reviews","review_widget_voting_label":"Helpful?","review_widget_shop_reply_label":"Reply from {{ shop_name }}:","review_widget_filters_title":"Filters","qna_widget_question_word_singular":"Question","qna_widget_question_word_plural":"Questions","qna_widget_answer_reply_label":"Reply from {{ answerer_name }}:","qna_content_screen_title_text":"Ask a question about this product","qna_widget_question_required_field_error_text":"Please enter your question.","qna_widget_flow_gdpr_statement":"We will only contact you about your question if necessary. By submitting your question, you agree to our \u003ca href='https://judge.me/terms' target='_blank' rel='nofollow noopener'\u003eterms of service\u003c/a\u003e and \u003ca href='https://judge.me/privacy' target='_blank' rel='nofollow noopener'\u003eprivacy policy\u003c/a\u003e.","qna_widget_question_submitted_text":"Thanks for your question!","qna_widget_close_form_text_question":"Close","qna_widget_question_submit_success_text":"We will send you an email when we answer your question.","all_reviews_widget_v2025_enabled":false,"all_reviews_widget_v2025_header_theme":"default","all_reviews_widget_v2025_widget_title_enabled":true,"all_reviews_widget_v2025_header_text_size":"medium","all_reviews_widget_v2025_header_text_weight":"regular","all_reviews_widget_v2025_average_rating_style":"compact","all_reviews_widget_v2025_bar_chart_enabled":true,"all_reviews_widget_v2025_bar_chart_type":"numbers","all_reviews_widget_v2025_bar_chart_style":"standard","all_reviews_widget_v2025_expanded_media_gallery_enabled":false,"all_reviews_widget_v2025_show_store_medals":true,"all_reviews_widget_v2025_show_photo_gallery":true,"all_reviews_widget_v2025_show_review_keywords":false,"all_reviews_widget_v2025_show_ai_summary":false,"all_reviews_widget_v2025_show_ai_summary_bg":false,"all_reviews_widget_v2025_add_search_bar":false,"all_reviews_widget_v2025_default_sort_method":"most-recent","all_reviews_widget_v2025_reviews_per_page":10,"all_reviews_widget_v2025_reviews_section_theme":"default","all_reviews_widget_v2025_image_style":"thumbnails","all_reviews_widget_v2025_review_image_ratio":"square","all_reviews_widget_v2025_stars_size":"medium","all_reviews_widget_v2025_verified_badge":"bold_badge","all_reviews_widget_v2025_review_title_text_size":"medium","all_reviews_widget_v2025_review_text_size":"medium","all_reviews_widget_v2025_review_text_length":"medium","all_reviews_widget_v2025_number_of_columns_desktop":3,"all_reviews_widget_v2025_carousel_transition_speed":5,"all_reviews_widget_v2025_custom_questions_answers_display":"always","all_reviews_widget_v2025_show_product_variant":false,"all_reviews_widget_v2025_show_reviewer_avatar":true,"all_reviews_widget_v2025_reviewer_name_as_initial":"","all_reviews_widget_v2025_review_location_show":false,"all_reviews_widget_v2025_location_format":"","all_reviews_widget_v2025_show_country_flag":false,"all_reviews_widget_v2025_verified_by_shop_badge_style":"light","all_reviews_widget_v2025_social_share":false,"all_reviews_widget_v2025_social_share_options_order":"Facebook,Twitter,LinkedIn,Pinterest","all_reviews_widget_v2025_pagination_type":"standard","all_reviews_widget_v2025_button_text_color":"#FFFFFF","all_reviews_widget_v2025_text_color":"#000000","all_reviews_widget_v2025_lighter_text_color":"#7B7B7B","all_reviews_widget_v2025_corner_styling":"soft","all_reviews_widget_v2025_title":"Customer Reviews","all_reviews_widget_v2025_ai_summary_title":"Customers say about this store","all_reviews_widget_v2025_no_review_text":"Be the first to write a review","platform":"shopify","branding_url":"https://app.judge.me/reviews","branding_text":"Powered by Judge.me","locale":"en","reply_name":"VIVA Smart Coffee","widget_version":"3.0","footer":true,"autopublish":true,"review_dates":true,"enable_custom_form":false,"shop_locale":"fr","enable_multi_locales_translations":false,"show_review_title_input":false,"review_verification_email_status":"always","can_be_branded":false,"reply_name_text":"VIVA Smart Coffee"};

Terms of sale

GENERAL TERMS AND CONDITIONS OF SALE (GTC) NOOYA – Last updated: July 3, 2025 Applicable to sales on www.nooya.fr

1. Purpose

These General Terms and Conditions of Sale (GTC) govern sales concluded between:

  • The seller: NOOYA (hereinafter "the Seller")
  • And any individual or legal entity visiting or making a purchase on www.nooya.fr (hereinafter "the Customer").

2. Products

The products offered are those listed on www.nooya.fr, subject to available stock. Each product is presented with a detailed description. Photographs are as accurate as possible but have no contractual value.

3. Pricing

Prices are stated in euros (€), inclusive of all applicable taxes (VAT included), and exclusive of delivery costs. NOOYA reserves the right to modify its prices at any time; however, products will be invoiced at the price in effect at the time of the order.

4. Orders

The Customer selects their products, adds them to the cart, and confirms the order after accepting these GTC. An order confirmation email is sent automatically upon validation. The Seller reserves the right to cancel or refuse any order in the event of an existing dispute with the Customer.

5. Payment

Payment is made online by credit or debit card, Apple Pay, or any other method available on the website, via a secure payment platform (Shopify Payments, Stripe, etc.). The order is considered final upon payment confirmation.

6. Delivery

Products are delivered to the address provided by the Customer.

Timeframes: Generally 2 to 5 business days.

The Seller shall not be held liable for any delay attributable to the carrier or to circumstances beyond its control (force majeure).

Rates: Delivery costs are specified before the order is confirmed.

7. Right of Withdrawal

In accordance with Article L221-18 of the French Consumer Code, the Customer has 14 days from the date of receipt to exercise their right of withdrawal, without being required to provide any justification.

Exceptions: Opened, consumed, or altered products cannot be returned or refunded for hygiene and safety reasons.

Returns: Return shipping costs are the responsibility of the Customer, except in the event of an error by the Seller. Refunds will be processed within 14 days of receipt and verification of the returned product.

8. Warranties

Products are covered by the following statutory warranties:

  • Statutory warranty of conformity (Articles L217-3 et seq. of the French Consumer Code)
  • Warranty against hidden defects (Articles 1641 et seq. of the French Civil Code)

All claims must be submitted to: contact@nooya.fr

9. Liability

The Seller shall not be held liable for any indirect or unforeseeable damage (including loss of opportunity, loss of data, etc.). Use of the products is the sole responsibility of the Customer. NOOYA is not a medical product and does not replace any treatment or medical advice.

10. Intellectual Property

All elements of the website (images, texts, logos, trademarks) are protected and remain the exclusive property of NOOYA. Any reproduction, even partial, is strictly prohibited.

11. Personal Data

Personal data collected during the order process is used solely for order processing and commercial communication purposes. The Customer has the right to access, rectify, object to, and request the deletion of their data (see Privacy Policy).

12. Applicable Law and Disputes

These GTC are governed by French law. In the event of a dispute, the Customer is invited to contact customer service at contact@nooya.fr. If no resolution is reached, the Customer may refer the matter to the consumer mediator or the competent courts.